Information about the Job
We are looking for a Growth Specialist to join our expanding team to take responsibility for developing the multichannel business of our ongoing client relationships. We are a passionate and growth-driven creative agency, and one of the leading Shopify Partners in Finland. Our focus is on multichannel business strategy, creative design, and data-driven growth through our unique growth concept. Our clientele mainly consists of Nordic SMEs in the fashion, home decor, and lifestyle industries.
Working at Brancoy
Our mission is to be pioneers in multichannel business by setting new standards for designing, developing, and growing D2C e-commerce experiences. Our team loves to experiment and is always open to new ideas and creativity. Our goal is to find innovative methods and processes to develop high-quality online stores for our clients. We strive to grow every individual, our team, and our clients every single day.
We have built an efficient and evolving process around our new growth concept that can be tailored to meet our clients' goals, differentiate brands from their competitors, and exceed all expectations. If this sounds appealing and you have plenty of energy, some experience, and most importantly, ambition, we would love to have you join our team!
Our Team
You will join a young, diverse, and energetic group of professionals. Our passion and goal is to grow our clients’ businesses profitably. You will be part of the growth team responsible for increasing our clients' online store performance. Our team members primarily work from our offices in Helsinki and Jyväskylä, but some of our staff also work remotely from abroad. We encourage all team members to collaborate and innovate as much as possible, as we believe that close cooperation enhances the results of our work. And of course, we all look forward to our shared celebrations!
Job Description
We are expanding our growth services team. We have developed the HI Concept for our growth clients, through which we have achieved significant business growth in our ongoing services. You will join the team responsible for our growth clients, which includes a client manager, growth marketing expert, Shopify business expert, and technical expert. We are now looking for a team member who understands the ins and outs of e-commerce and excels at managing client relationships.
The ideal candidate enjoys collaborating with different people and is capable of managing multiple clients simultaneously. You should be interested in the future of digital commerce, and have innovative and creative thinking. Since our team is young, it’s important that you are eager to contribute to our development with your insights and brave enough to take responsibility for achieving results.
In this role, you will get to ideate and create the most profitable growth solutions for our clients' businesses in collaboration with our team and clients. You will play a key role in growing our growth team and ensuring the success of various client projects. You will be responsible for executing high-quality and converting campaigns across multiple channels, helping our clients understand, through data, where their customers come from, what their buying habits and motivations are, and how to engage customers more effectively.
The tools you will use include Shopify's ecosystem, Klaviyo newsletter software, Yotpo loyalty software, and advertising platforms such as Meta and Google. We primarily work with our clients in Finnish, but as we continue to grow internationally, strong English skills are essential for this role.
Responsibilities
- Manage client relationships and collaborate with clients on a weekly basis.
- Understand clients' business goals and work to advance profitable growth.
- Develop clients' online stores and marketing efforts comprehensively and across multiple channels.
- Foster internal collaboration within the growth team alongside other team members.
Benefits
- Work with growing SMEs.
- Start-up company passion with a “responsibility & freedom” mentality.
- Genuine opportunity to influence the future and practices of our company.
- Opportunities for growth within the company.
- Computer and necessary tools provided.
- Holidays and holiday pay.
- Hybrid work opportunity: we encourage in-person collaboration.
- Opportunity to work abroad and co-working space options in selected countries.
- Option to work abroad for four weeks a year (longer periods to be discussed separately).
- Versatile co-working spaces in other cities across the country.
- Occupational healthcare.
- Fitness benefit.
- Shared goals and rewards.
Requirements
- Experience with Shopify e-commerce.
- Strong client management skills and the ability to grow client relationships.
- Ability to identify effective solutions to meet business goals and create new models and processes as needed.
- A genuine interest in e-commerce trends, best practices, and technologies.
- Proficiency in both Finnish and English.
Additional Beneficial Experience
- Previous marketing experience with e-commerce brands.
- Previous work experience in D2C.
- Experience using Klaviyo or other modern newsletter tools.
Apply by October 4th
We will hire as soon as we find the right person, so apply now! Send applications to juho@brancoy.fi.