Helsinki
Stockholm

How to use discount codes to increase sales?

Oct 27, 2025

Discount codes are the most effective tool for online stores to increase sales, as they leverage customers' psychological purchasing decisions and create an immediate incentive to act. Successfully implemented discount campaigns increase conversion rates, attract new customers, and improve customer loyalty. The right timing, the appropriate discount type, and careful measurement of profitability determine the campaign's success.

Why do discount codes work so effectively in online retail?

Discount codes activate an immediate sense of benefit in the customer's mind and create psychological pressure to act quickly. They leverage the fear of missing out and the satisfaction of saving money, making the purchase decision easier.

From a consumer behavior perspective, discount codes work particularly well because they give the customer a feeling of making a smart purchase. When a customer enters a discount code, they feel they are receiving something special and valuable. This psychological effect is often more important than the actual amount saved.

A sense of urgency arises from limited availability or time. In e-commerce marketing, this means customers make purchasing decisions faster to avoid missing out. Discount codes also lower the barrier to trying new products or services, increasing the average order value.

What kind of discount codes are worth using in different situations?

Percentage discounts work best with more expensive products, while euro-based discounts are more motivating for smaller purchases. Free delivery attracts customers who are already close to making a purchase but hesitate because of the additional costs.

Product bundle discounts increase average order value by encouraging customers to buy multiple items at once. For example, "buy three, pay for two" offers work well for products customers consume regularly or give as gifts.

Tiered discounts incentivize larger purchases by setting different discount levels based on the purchase amount. For customer acquisition, first-time customer discount codes are best, as they lower the barrier to trying online shopping. Conversion optimization is most successful when you choose the discount type according to the customer segment and purchase situation.

How to schedule discount campaigns to achieve maximum impact?

Campaign timing is based on monitoring customer purchasing behavior and leveraging seasonal trends. The best results are achieved by combining data tracking with competitor analysis and choosing the optimal moment to launch the campaign.

Taking advantage of seasonal trends means scheduling discount campaigns to coincide with natural shopping periods such as Christmas sales, summer holidays, or back-to-school season. During these times, customers expect deals and are more willing to make purchases.

Campaign duration significantly impacts results. Campaigns that are too short fail to reach all potential customers, while those that are too long lose their sense of urgency. Regarding frequency, regular but unpredictable discount campaigns keep customers engaged without them starting to expect constant discounts.

How to measure the true profitability of discount campaigns?

True profitability is measured by tracking conversion rates, average order value , and customer acquisition costs during and after the campaign. Increased sales alone don't tell the whole story if customer lifetime value decreases or profitability suffers.

Customer lifetime value indicates whether customers acquired through discounts bring long-term value or only purchase during discount periods. Calculating ROI requires considering all costs associated with the campaign, including product costs, marketing expenses, and the discount amount.

Identifying successful campaigns involves comparing different metrics. The best campaign isn't necessarily the one that generates the most sales, but the one that brings in the most profitable customers in the long run. Future discount strategies are optimized by analyzing which discount types, timings, and target groups yielded the best return on investment.

Brancoy toimitusjohtaja Samuli Ala-Kasari mustassa hupparissa.

An expert by your side