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How to start your own online store?

Aug 14, 2025

Starting an online store starts with creating a business plan that defines your target audience, products, and competitive advantages. Before implementing the technology, it's important to understand the legal requirements of an online store, such as business form, taxation, and data protection.

In Finland, an online retailer must register their operations with the Trade Register and obtain a Business ID. In addition, the EU General Data Protection Regulation (GDPR) must be taken into account in the processing of customer data, as well as the Consumer Protection Act in the terms and conditions of online shopping and return rights.

Market research is a crucial step. Study your competitors, their pricing and product offerings. Find out what makes your online store different and how you can serve your customers better than your competitors.

You also need to carefully define your budget. The cost of setting up an online store will vary depending on the platform, features, and customization you choose. Also, be sure to factor in ongoing costs, such as monthly fees for the e-commerce platform, payment methods, and marketing.

Which e-commerce platform is best for a beginner entrepreneur?

Shopify is often recommended for new entrepreneurs due to its ease of use, comprehensive features, and scalability. Shopify offers a beginner-friendly interface and a wide range of ready-made themes that can be customized to fit your brand without in-depth technical knowledge.

When choosing a platform, you should consider the current size of your business and your growth goals. Shopify offers excellent scalability, while smaller businesses may be able to find a simpler solution. Also consider integration options with other systems, such as accounting and inventory management.

How can the user experience of an online store be improved to increase sales?

User experience is the cornerstone of online store success. Clear navigation and an intuitive user interface are paramount. An online store should make it easy to find products using a search function and logical product categories.

Mobile-friendliness is a must these days, as a large portion of shopping is done on mobile devices. Make sure your online store works smoothly on all devices and screen sizes.

Product page optimization is essential for conversions. Include high-quality product images, detailed product descriptions, and clear calls to action. Customer reviews build trust and help with purchasing decisions.

The purchase process should be as smooth and seamless as possible. Minimize clicks, offer a variety of payment methods, and clear checkout. Reduce the number of form fields and offer the option to purchase without registering.

How to integrate an online store with other sales channels?

A multi-channel sales strategy is the lifeblood of modern e-commerce. Social media integration allows you to market and sell products directly on the platforms where your customers spend their time. Facebook Shop, Instagram Shopping, and Pinterest are effective channels for showcasing your products.

Marketplaces like Amazon, eBay, and domestic players can bring more visibility and sales. Shopify allows easy integration with most marketplaces, allowing you to manage inventory and orders centrally.

If you have a physical store, consider a Click & Collect model, where customers can order online and pick up the product in store. This combines the benefits of online shopping with brick-and-mortar stores and can increase impulse purchases during pickup.

Consistency across channels is important. Make sure your branding, pricing, and customer service are consistent no matter which channel your customers interact with.

Setting up an online store - the most important steps for a successful start

Building a successful online store starts with thorough planning. First, define your business model, target audience, and competitive advantage. Then, choose an ecommerce platform like Shopify that meets your needs now and in the future.

Take care of legal requirements and data security. Make sure that your online store complies with GDPR regulations and that payment processing is secure. The terms of use and privacy policy of the online store should be carefully drafted.

Investing in search engine optimization (SEO) from the start will ensure that customers find your online store through search engines. Pay attention to product descriptions, site structure, and technical implementation.

Start marketing before your online store launches. Build an email list, prepare social media channels, and plan a launch campaign. Continuous analytics monitoring and developing your online store based on customer feedback are key to achieving long-term success.

Brancoy toimitusjohtaja Samuli Ala-Kasari mustassa hupparissa.

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