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What should you consider when choosing an e-commerce platform?

Jun 30, 2025
How to estimate the costs of an e-commerce platform?

Cost is a significant factor when choosing an e-commerce platform. Prices can vary significantly between platforms, and it’s important to consider both initial and ongoing costs. Choosing a platform shouldn’t be based solely on the monthly fee, but also on the value and functionality it offers your business.

Costs related to platform selection include licensing fees, payment service costs, possible additional modules and integrations. It is also worth assessing what kind of maintenance costs the platform will cause in the long term, and how the scalability of the platform will affect costs as it grows.

Entrepreneurs should consider how well an ecommerce platform supports their business goals and budget. Shopify, for example, is a popular option that offers a wide range of features at a reasonable price. At Brancoy, we help businesses find cost-effective solutions that support their growth goals.

What technical features are important?

Technical requirements are an essential part of choosing a platform. An e-commerce platform must be scalable, secure, and easily integrated with other systems. Scalability is especially important as a business grows and the number of customers increases; the platform must be able to handle increasing traffic volumes without performance issues.

Security is another key factor, as online shopping often processes large amounts of personal and payment data. The platform must offer reliable security mechanisms, such as SSL certificates and data encryption. Integration options with other systems, such as inventory management and customer management, are also important for business continuity.

How does platform choice affect user experience?

User experience is a key factor in the success of an online store. The choice of platform has a direct impact on how the customer experiences using the online store. A good user experience means easy navigation, fast loading times, and mobile compatibility.

Navigation should be intuitive so that customers can find the products they are looking for quickly and effortlessly. Additionally, website loading speed is a critical factor; studies show that slow pages often lead to higher bounce rates. The platform also needs to be mobile-friendly, as an increasing proportion of online shopping is done on mobile devices.

Our e-commerce solutions focus on optimizing the user experience across all devices so that our clients can provide the best possible service to their own customers.

How does an e-commerce platform support business growth?

The right e-commerce platform can significantly support business growth. The platform should offer tools that enable business expansion and internationalization. For example, multilingualism and support for different currencies are important features for companies looking to enter international markets.

Marketing automation is also a key part of the growth strategy. The platform should offer opportunities to automate marketing campaigns, email marketing, and customer segmentation. This frees up resources for other areas of the business and improves customer communication.

Summary

Choosing an e-commerce platform is a complex process that requires careful consideration and expertise. It is important to evaluate the cost, technical requirements, user experience impact on the business, and how the platform can support growth. Choosing the right platform can be a decisive factor in a company's success in the digital marketplace.

At Brancoy, we are committed to helping businesses find the solutions that best suit their needs. Contact us and we will help you choose and implement the right e-commerce solution that supports the growth and success of your business.

Brancoy toimitusjohtaja Samuli Ala-Kasari mustassa hupparissa.

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